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F.A.Qs
How do I know the pet I choose is healthy?
All our pets are thoroughly vet-checked, vaccinated, and come with a health guarantee. We provide medical records and regular updates before delivery.
Can I return a pet if it doesn’t work out?
We understand that sometimes things don’t go as planned. While returns are rare, we offer a flexible return policy within a specific period. Contact our support team for assistance.
Do you deliver nationwide?
Yes! We deliver across the U.S. using trusted, pet-friendly transport services. All deliveries are tracked and handled with care.
How long does delivery take after I place an order?
Delivery typically takes 3–7 business days depending on your location and the pet’s readiness. We’ll keep you updated every step of the way.
Is it safe to buy a pet online?
Absolutely. MyPetBase is built for your peace of mind. We use secure payments, verified breeders, and transparent communication to ensure a safe and trustworthy experience.
What if I need help choosing the right pet?
That’s what we’re here for! Use our smart filters or reach out for personalized recommendations. We’ll help match you with the perfect companion based on your lifestyle and preferences.